Frozen Food Supervisor

Albertsons Companies • Mesquite, TX

1d

About The Position

The Frozen Supervisor oversees daily operations of the frozen foods department, ensuring product availability, inventory accuracy, merchandising excellence, food safety compliance, and exceptional customer service. The role supervises department associates, maintains product quality and presentation standards, and supports sales, shrink, and labor goals.

This position includes coordinating stocking, replenishment, ordering, receiving, product rotation, promotional displays, and department upkeep. The supervisor trains and coaches associates, assigns work, monitors performance, and supports department leadership during manager absences and peak periods. The role also helps maintain food safety and workplace compliance, monitor freezer temperatures, document required records, and improve department efficiency and profitability.

Requirements

• High school diploma or equivalent preferred.
• Previous grocery, frozen foods, retail, or supervisory experience preferred.
• Strong leadership, communication, and customer service skills.
• Knowledge of inventory control, stocking procedures, and merchandising practices preferred.
• Ability to work effectively in a fast-paced environment.
• Basic computer and inventory management skills.
• Ability to stand, walk, bend, reach, and lift throughout the workday.
• Ability to lift and carry up to 50 pounds regularly.
• Ability to work in freezer environments and cold temperatures for extended periods.
• Ability to safely operate pallet jacks, stocking equipment, and department tools.
• Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent.
• Previous grocery, frozen foods, retail, or supervisory experience.
• Knowledge of inventory control, stocking procedures, and merchandising practices.

Responsibilities

• Supervise daily frozen department activities, including stocking, replenishment, and merchandising.
• Ensure frozen food cases, end displays, and promotional areas are stocked and maintained.
• Monitor inventory levels and assist with ordering, receiving, and product rotation.
• Maintain department cleanliness, organization, and operational readiness.
• Ensure department standards for appearance, pricing, and product availability are met.
• Assist customers with product questions and selections, and resolve concerns professionally and promptly.
• Support customer satisfaction initiatives and service standards.
• Train, coach, and develop department associates.
• Assign daily responsibilities and monitor productivity and performance.
• Promote teamwork, accountability, and a positive work environment.
• Provide leadership support during manager absences and peak business periods.
• Reinforce company policies, operational procedures, and safety standards.
• Execute promotional displays, seasonal sets, and merchandising plans.
• Ensure proper pricing, signage, product placement, and replenishment practices.
• Monitor product movement and adjust stocking priorities as needed.
• Minimize shrink through proper product handling, storage, and rotation.
• Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
• Monitor freezer temperatures and maintain proper storage conditions.
• Verify product code dates and remove damaged or unsaleable merchandise.
• Maintain required logs, records, and department documentation.
• Support department sales, labor, and shrink goals; help control expenses, improve productivity, and identify opportunities to improve efficiency and profitability.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Leaders invested in associate training, career growth, and development.
• An inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED