Frozen Food Supervisor

Albertsons Companies•Las Cruces, NM

About The Position

The Frozen Food Supervisor performs frozen food department responsibilities while working with and reporting to the Grocery Manager. The role helps direct department operations, supervise and train personnel, maintain product quality and backroom standards, and support ordering, inventory control, stocking, merchandising, and displays. The supervisor promotes safe, friendly, courteous customer service and helps with grocery department activities as needed.

Requirements

  • Strong written and oral communication skills.
  • Good leadership and interpersonal skills.
  • Ability to maintain composure when dealing with customers, vendors, and coworkers, including during interruptions and customer complaints.
  • Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
  • Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds from floor level to overhead.
  • Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
  • Ability to stand, walk, and move rapidly for long periods, and frequently bend, stoop, twist, and turn; may need to climb ladders.
  • Mental alertness to complete work safely and accurately, including repetitive work.
  • Knowledge of basic mathematics and ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
  • Ability to judge and react to business activity.
  • Compliance with company policies, including attendance, grooming standards, and dress codes.

Responsibilities

  • Assist the Grocery Manager in directing frozen food department operations, including supervising and training personnel.
  • Maintain the quality condition of frozen grocery products; stock, rotate, face, and condition products; discard outdated or spoiled items; and clean shelves.
  • Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
  • Promote enthusiastic customer awareness and safe, friendly, courteous service; use suggestive selling and other sales techniques.
  • Assist the Grocery Manager in planning and organizing regular and seasonal merchandise requirements and special sales needs.
  • Order frozen merchandise.
  • Train, teach, and coach dairy stocking and conditioning standards.
  • Assist with dry grocery order writing, grocery stocking and conditioning, new items, and the reclamation process.
  • Manage backroom inventory, conditions, and standards.
  • Assist with grocery department merchandising and display building.
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