Frozen Food Supervisor

Albertsons•Alexandria, LA

About The Position

The Frozen Food Supervisor oversees daily frozen foods department operations, including product availability, inventory accuracy, merchandising, food safety, and customer service. The role supervises department associates, maintains product quality and presentation, and supports sales, shrink, and labor goals. The supervisor also provides leadership support during manager absences and peak business periods.

Requirements

  • High school diploma or equivalent preferred.
  • Previous grocery, frozen foods, retail, or supervisory experience preferred.
  • Strong leadership, communication, and customer service skills.
  • Knowledge of inventory control, stocking procedures, and merchandising practices preferred.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer and inventory management skills.
  • Ability to stand, walk, bend, reach, and lift throughout the workday.
  • Ability to lift and carry up to 50 pounds regularly.
  • Ability to work in freezer environments and cold temperatures for extended periods.
  • Ability to safely operate pallet jacks, stocking equipment, and department tools.
  • Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or equivalent.
  • Previous grocery, frozen foods, retail, or supervisory experience.
  • Knowledge of inventory control, stocking procedures, and merchandising practices.

Responsibilities

  • Supervise daily frozen department activities, including stocking, replenishment, and merchandising.
  • Keep frozen food cases, end displays, and promotional areas stocked and maintained.
  • Monitor inventory levels and assist with ordering, receiving, product rotation, and replenishment.
  • Maintain department cleanliness, organization, appearance, pricing, and product availability.
  • Provide customer service, assist with product inquiries and selections, and resolve customer concerns.
  • Train, coach, and develop department associates; assign responsibilities and monitor productivity and performance.
  • Promote teamwork, accountability, and a positive work environment; reinforce company policies, procedures, and safety standards.
  • Execute promotional displays, seasonal sets, merchandising plans, signage, and product placement.
  • Monitor product movement and adjust stocking priorities; minimize shrink through proper handling, storage, and rotation.
  • Ensure compliance with food safety, sanitation, health, and workplace safety requirements.
  • Monitor freezer temperatures and proper storage conditions; check product code dates and remove damaged or unsaleable merchandise.
  • Maintain required logs, records, and department documentation.
  • Support department sales, labor, and shrink goals; help control expenses, reduce waste, improve productivity, and identify opportunities to improve profitability.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through the company's partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay.
  • Training, career growth, and development.
  • Inclusive work environment with colleagues who reflect the communities served.
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