Frozen Food Supervisor

Albertsons Companies • Alexandria, LA

1d

About The Position

The Frozen Food Supervisor oversees daily frozen foods department operations, ensuring product availability, inventory accuracy, merchandising quality, food safety compliance, and exceptional customer service. The supervisor leads department associates, maintains product quality and presentation, and supports department sales, shrink, and labor goals.

The role includes supervising stocking, replenishment, merchandising, inventory and ordering activities, customer service, associate training and performance, promotional displays, and food safety documentation. The supervisor also supports operational efficiency and profitability, and provides leadership coverage during manager absences and peak business periods.

Requirements

• Strong leadership, communication, and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Basic computer and inventory management skills.
• Ability to stand, walk, bend, reach, and lift throughout the workday.
• Ability to lift and carry up to 50 pounds regularly.
• Ability to work in freezer environments and cold temperatures for extended periods.
• Ability to safely operate pallet jacks, stocking equipment, and department tools.
• Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent.
• Previous grocery, frozen foods, retail, or supervisory experience.
• Knowledge of inventory control, stocking procedures, and merchandising practices.

Responsibilities

• Supervise daily frozen department activities, including stocking, replenishment, and merchandising.
• Ensure frozen food cases, end displays, and promotional areas are properly stocked and maintained.
• Monitor inventory levels and assist with ordering, receiving, and product rotation.
• Maintain department cleanliness, organization, operational readiness, appearance, pricing, and product availability.
• Assist customers with product inquiries and selections, and resolve customer concerns professionally and promptly.
• Train, coach, and develop department associates; assign daily responsibilities and monitor productivity and performance.
• Promote teamwork and accountability, reinforce company policies and safety standards, and provide leadership support during manager absences and peak business periods.
• Execute promotional displays, seasonal sets, and merchandising plans; ensure proper pricing, signage, and product placement.
• Monitor product movement and stocking priorities, and minimize shrink through proper handling, storage, and rotation.
• Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
• Monitor freezer temperatures and storage conditions; verify product code dates and remove damaged or unsaleable merchandise.
• Maintain required logs, records, and department documentation.
• Support department sales, labor, and shrink goals; help control expenses, improve productivity, and identify opportunities to improve efficiency and profitability.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development.
• An inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED