Frozen Food Supervisor

Albertsons Companies • Katy, TX

1d • Onsite

About The Position

The Frozen Food Supervisor oversees the daily operations of the frozen foods department, ensuring product availability, inventory accuracy, merchandising excellence, food safety compliance, and exceptional customer service. The role supervises department associates, maintains product quality and presentation standards, and supports the achievement of sales, shrink, and labor goals.

The supervisor coordinates stocking, replenishment, merchandising, ordering, receiving, product rotation, department cleanliness, and operational readiness. They serve customers, address concerns, train and guide associates, execute promotional and seasonal displays, monitor inventory, and follow food safety, sanitation, health, and workplace safety requirements. The position also supports department financial performance and operational efficiency.

Requirements

• Strong leadership, communication, and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Basic computer and inventory management skills.
• Ability to stand, walk, bend, reach, and lift throughout the workday.
• Ability to lift and carry up to 50 pounds regularly.
• Ability to work in freezer environments and cold temperatures for extended periods.
• Ability to safely operate pallet jacks, stocking equipment, and department tools.
• Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous grocery, frozen foods, retail, or supervisory experience preferred.
• Knowledge of inventory control, stocking procedures, and merchandising practices preferred.

Responsibilities

• Supervise daily frozen department activities, including stocking, replenishment, and merchandising.
• Ensure frozen food cases, end displays, and promotional areas are stocked and maintained.
• Monitor inventory and assist with ordering, receiving, product rotation, and replenishment.
• Maintain department cleanliness, organization, appearance, pricing, product availability, and operational readiness.
• Provide customer service, answer product questions, assist with selections, and resolve concerns professionally and promptly.
• Support customer satisfaction initiatives and service standards.
• Train, coach, and develop department associates; assign daily work and monitor productivity and performance.
• Promote teamwork, accountability, and a positive work environment.
• Provide leadership support during manager absences and peak business periods.
• Reinforce company policies, procedures, and safety standards.
• Execute promotional displays, seasonal sets, and merchandising plans, ensuring proper pricing, signage, and product placement.
• Monitor product movement and adjust stocking priorities as needed.
• Minimize shrink through proper product handling, storage, and rotation.
• Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
• Monitor freezer temperatures and maintain proper storage conditions.
• Verify product code dates and remove damaged or unsaleable merchandise.
• Maintain required logs, records, and department documentation.
• Support department sales, labor, and shrink goals; help control expenses, reduce waste, improve productivity, and identify operational efficiencies.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay; eligibility requirements apply.
• Training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED