Frozen Food Supervisor

Albertsons Companies•Phoenix, AZ

About The Position

The Frozen Food Supervisor performs frozen food department responsibilities while working with and reporting to the Grocery Manager. The role assists with directing department operations, supervising and training personnel, maintaining product quality and department standards, and supporting customer service and sales. Responsibilities also extend to grocery stocking, merchandising, inventory, ordering, and related processes. The position is identified as safety-sensitive, because its duties could affect the safety or health of the employee or others.

Requirements

Strong written and oral communication skills.
Good leadership and interpersonal skills.
Ability to remain composed when dealing with customers, vendors, and coworkers, including during interruptions and customer complaints.
Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
Ability to concentrate and complete repetitive work accurately, with mental alertness for safe and accurate work.
Knowledge of basic mathematics and ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
Ability to judge and react to business activity.
Frequently reach, lift, stack, and maneuver objects of varying sizes and weights up to approximately 80 pounds from floor level to overhead.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to stand, walk, and move rapidly for long periods; frequently bend, stoop, twist, and turn; and possibly climb ladders.
May use cleaning supplies and chemicals.

Responsibilities

Assist the Grocery Manager in directing frozen food department operations, including supervising and training personnel.
Maintain the quality of frozen grocery products; stock, rotate, face, and condition products; discard outdated or spoiled products; and maintain the backroom.
Clean and maintain shelves, including dusting them.
Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
Promote enthusiastic customer awareness and safe, friendly, courteous service; use suggestive selling and other sales techniques.
Assist the Grocery Manager with planning and organizing regular and seasonal merchandise requirements and special sales needs.
Order frozen merchandise.
Train, teach, and coach dairy stocking and conditioning standards.
Assist with dry grocery order writing, grocery stocking and conditioning, new items, and the reclamation process.
Manage backroom inventory, conditions, and standards.
Assist with grocery department merchandising and building displays.
Comply with Company policies, including attendance, grooming standards, and dress codes.