Frozen Food Supervisor

Albertsons•Tucson, AZ

About The Position

The Frozen Food Supervisor performs frozen food department responsibilities while working with and reporting to the Grocery Manager. The role assists in directing department operations, supervising and training personnel, maintaining product quality and backroom standards, and supporting ordering, inventory, stocking, merchandising, and customer service. The position also assists with grocery department tasks, including dry grocery order writing, grocery stocking and conditioning, new items, reclamation, and display building. The work involves frequent lifting and maneuvering of products, standing and moving for extended periods, and exposure to cold temperatures in cases, coolers, and freezers. It is designated as safety-sensitive because the job duties could affect the health or safety of the employee or others.

Requirements

Strong written and oral communication skills.
Good leadership and interpersonal skills.
Ability to maintain composure when dealing with customers, vendors, and co-workers, including during interruptions and customer complaints.
Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
Ability to concentrate and complete repetitive work accurately.
Basic mathematics knowledge and ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
Ability to judge and react to business activity.
Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds from floor level to overhead.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to stand, walk, and move rapidly for long periods, and to bend, stoop, twist, and turn frequently.
May need to climb ladders.
May use cleaning supplies and chemicals.
Ability to work in a safety-sensitive position.

Responsibilities

Assist the Grocery Manager in directing frozen food department operations, including supervising and training personnel.
Maintain the quality of frozen grocery products by stocking, rotating, facing, and discarding outdated or spoiled products.
Maintain the backroom and clean and maintain shelves.
Assist with ordering, receiving, storing, stocking, inventory control, and display building.
Promote enthusiastic customer awareness and provide safe, friendly, and courteous service.
Use suggestive selling and other sales techniques.
Assist the Grocery Manager in planning regular and seasonal merchandise requirements and special sales needs.
Order frozen merchandise.
Train, teach, and coach dairy stocking and conditioning standards.
Assist with dry grocery order writing, grocery stocking and conditioning, new items, and the reclamation process.
Manage backroom inventory, conditions, and standards.
Assist with grocery department merchandising and building displays.
Comply with company policies, including attendance, grooming standards, and dress codes.