Frozen Food Supervisor

Albertsons • Mesquite, TX

5d

About The Position

The Frozen Food Supervisor oversees daily operations of the frozen foods department, including product availability, inventory accuracy, merchandising, food safety, and customer service. The role supervises department associates, maintains product quality and presentation, and supports department sales, shrink, and labor goals. It works in a fast-paced environment and includes leadership responsibilities such as training associates and providing support during manager absences and peak periods.

Requirements

• High school diploma or equivalent preferred.
• Strong leadership, communication, and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Basic computer and inventory management skills.
• Ability to stand, walk, bend, reach, and lift throughout the workday.
• Ability to lift and carry up to 50 pounds regularly.
• Ability to work in freezer environments and cold temperatures for extended periods.
• Ability to safely operate pallet jacks, stocking equipment, and department tools.
• Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Previous grocery, frozen foods, retail, or supervisory experience preferred.
• Knowledge of inventory control, stocking procedures, and merchandising practices preferred.

Responsibilities

• Supervise daily frozen department activities, including stocking, replenishment, and merchandising.
• Ensure frozen food cases, end displays, and promotional areas are stocked and maintained.
• Monitor inventory levels and assist with ordering, receiving, and product rotation.
• Maintain department cleanliness, organization, and operational readiness, including appearance, pricing, and product availability.
• Assist customers with product inquiries and selections, resolve concerns professionally, and support customer satisfaction and service standards.
• Train, coach, and develop department associates; assign responsibilities and monitor productivity and performance.
• Promote teamwork, accountability, and a positive work environment; provide leadership support during manager absences and peak periods.
• Reinforce company policies, operational procedures, and safety standards.
• Monitor inventory accuracy and replenishment; execute promotional displays, seasonal sets, and merchandising plans.
• Ensure proper pricing, signage, and product placement; adjust stocking priorities based on product movement.
• Minimize shrink through proper handling, storage, and rotation procedures.
• Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
• Monitor freezer temperatures and storage conditions; verify product code dates and remove damaged or unsaleable merchandise.
• Maintain required logs, records, and department documentation.
• Support department sales, labor, and shrink goals; monitor inventory to maximize sales and reduce waste.
• Assist in controlling expenses, improving productivity, and identifying opportunities to improve efficiency and profitability.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED