Frozen Food Supervisor

Albertsons•Katy, TX

About The Position

The Frozen Food Supervisor oversees daily operations of the frozen foods department, including product availability, inventory accuracy, merchandising, food safety, and customer service. The role supervises department associates, maintains product quality and presentation, and supports sales, shrink, and labor goals. The supervisor also helps ensure department readiness, operational efficiency, and compliance with company standards.

Requirements

  • High school diploma or equivalent preferred.
  • Previous grocery, frozen foods, retail, or supervisory experience preferred.
  • Strong leadership, communication, and customer service skills.
  • Knowledge of inventory control, stocking procedures, and merchandising practices preferred.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer and inventory management skills.
  • Ability to stand, walk, bend, reach, and lift throughout the workday.
  • Ability to lift and carry up to 50 pounds regularly.
  • Ability to work in freezer environments and cold temperatures for extended periods.
  • Ability to safely operate pallet jacks, stocking equipment, and department tools.
  • Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or equivalent.
  • Previous grocery, frozen foods, retail, or supervisory experience.
  • Knowledge of inventory control, stocking procedures, and merchandising practices.

Responsibilities

  • Supervise daily frozen department activities, including stocking, replenishment, and merchandising.
  • Ensure frozen food cases, end displays, and promotional areas are stocked and maintained.
  • Monitor inventory levels and assist with ordering, receiving, and product rotation.
  • Maintain department cleanliness, organization, appearance, pricing, and product availability.
  • Provide exceptional customer service, assist with product inquiries, and resolve customer concerns.
  • Train, coach, and develop department associates; assign responsibilities and monitor productivity and performance.
  • Promote teamwork and accountability, and provide leadership support during manager absences and peak business periods.
  • Reinforce company policies, procedures, and safety standards.
  • Execute promotional displays, seasonal sets, and merchandising plans; ensure proper pricing, signage, and product placement.
  • Monitor product movement and adjust stocking priorities as needed.
  • Minimize shrink through proper handling, storage, and rotation.
  • Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
  • Monitor freezer temperatures and proper storage conditions; verify product dates and remove damaged or unsaleable merchandise.
  • Maintain required logs, records, and department documentation.
  • Support department sales, labor, and shrink goals; assist with expense control, productivity, and profitability improvements.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through a partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay.
  • Training, career growth, and development.
  • Inclusive work environment with talented colleagues who reflect the communities served.
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