Frozen Food Supervisor

Albertsons Companies•Tucson, AZ

About The Position

Performs frozen food responsibilities while working with and reporting to the Grocery Manager. Assists in directing the frozen food department, including supervising and training personnel; maintaining product quality and department standards; ordering, receiving, storing, stocking, and merchandising merchandise; and providing safe, friendly, courteous customer service. Also assists with broader grocery department activities, including dry grocery order writing, stocking and conditioning, merchandising, inventory management, reclamation, and seasonal and special sales planning.

Requirements

Strong written and oral communication skills.
Good leadership and interpersonal skills.
Ability to maintain composure when dealing with customers, vendors, and co-workers, including when handling interruptions and customer complaints.
Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
Ability to concentrate and accurately complete repetitive work; mental alertness for safe and accurate work.
Knowledge of basic mathematics and ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
Ability to judge and react to business activity.
Frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds, from floor level to overhead.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to stand, walk, and move rapidly for long periods, and frequently bend, stoop, twist, and turn; may climb ladders.

Responsibilities

Assist the Grocery Manager in directing frozen food department operations, including supervising and training personnel.
Maintain the quality condition of frozen grocery products; stock, rotate, face, and condition products; discard outdated or spoiled products; and clean shelves.
Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
Order frozen merchandise.
Encourage enthusiastic customer awareness and provide safe, friendly, and courteous service; use suggestive selling and other sales techniques.
Assist the Grocery Manager in planning and organizing regular and seasonal merchandise requirements and special sales needs.
Train, teach, and coach dairy stocking and conditioning standards.
Assist with dry grocery order writing and grocery stocking and conditioning.
Work on new items and assist with the reclamation process.
Manage backroom inventory, conditions, and standards.
Assist with grocery department merchandising and building displays.
Comply with Company policies, including attendance, grooming standards, and dress codes.