Frozen Food Supervisor-Bensalem, PA

Albertsons • Bensalem, PA

1d • Onsite

About The Position

The Frozen Food Supervisor leads the Frozen Foods department at Albertsons Companies, supporting its daily operations and working to create an outstanding customer experience. The role directs and supervises department functions, establishes a safe and clean environment, works toward department sales and profit goals, and monitors quality assurance standards. The supervisor supports the company's customer-service strategy and core values while maintaining proper inventory and limiting waste and shrink.

The position involves communicating information and performance goals to associates, scheduling and developing staff, supporting budget and financial reviews, and planning and executing promotions. The supervisor also ensures compliance with food safety, workplace safety, company policies, and applicable laws. The role may require coverage at other store locations in the district and assistance with other store positions as business needs require.

Requirements

• Extensive retail background and prior management experience related to retail operations.
• Thorough understanding of company practices, policies, and procedures.
• Strong written and oral communication, leadership, and interpersonal skills; ability to manage people and maintain composure with customers and coworkers.
• Knowledge of employment laws and workplace practices, and ability to interact effectively with all levels of personnel.
• Strong business and financial knowledge, including extensive working knowledge of profit-and-loss statements.
• Ability to identify needs, problems, and opportunities; develop effective short- and long-term plans; and implement plans to maximize sales and gross margins.
• Knowledge of every position in the store.
• Knowledge of basic math, accounting, and computer software.
• Knowledge of and compliance with state and federal regulations.
• Familiarity with emergency plans for natural disasters, serious accidents, and uncommon events.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to stand and walk for long periods; occasionally reach, lift, stack, and maneuver objects weighing up to approximately 50 pounds; and occasionally push and pull fully loaded hand trucks and pallet jacks.
• Mental alertness to complete work safely and accurately, including repetitive work.
• Regular attendance.

Nice To Haves

• Frozen food experience.
• Retail experience.
• Previous inventory management experience.
• Management experience preferred.

Responsibilities

• Direct and supervise Frozen Foods department functions, duties, and activities, and support day-to-day operations.
• Create a welcoming customer experience by answering questions, informing customers about frozen food specials, and maintaining a positive attitude.
• Establish department performance goals and develop a business plan to achieve sales and profit targets.
• Communicate company, department, and job-specific information to associates.
• Develop schedules to manage customer volume throughout operating hours.
• Train and develop associates, participate in performance appraisals, and train staff on inventory, stocking, and Computer Assisted Ordering.
• Create and execute sales promotions with store management, communicate promotional information to associates, and implement the department's promotional plan.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Assist store management with budgets and profit-and-loss reviews, and take appropriate action based on financial reports.
• Monitor inventory and stocking conditions, identify discrepancies, maintain appropriate inventory levels, and keep waste and shrink low.
• Schedule price changes and update shelf tags and promotional signs.
• Maintain quality assurance standards and comply with food safety regulations, including maintaining case and cooler temperatures and temperature logs.
• Reinforce safety programs, identify and report unsafe conditions, notify management of customer or employee accidents, and report safety risks, illegal activity, robbery, theft, or fraud.
• Comply with local, state, and federal laws and company guidelines, policies, and procedures.
• Be able to work at any location in the district and cover other store positions as required.
• Occasionally perform manual tasks such as setting up and maintaining displays, operating a cash register, and assisting other departments.
• Comply with company grooming standards and dress code.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Training, career growth, and development.
• An inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed