Frozen Food Supervisor-Bensalem, PA

Albertsons Companies • Bensalem Township, PA

2d • Onsite

About The Position

The Frozen Food Supervisor leads and supports the day-to-day operations of the Frozen Foods department at Albertsons Companies. The role is responsible for delivering exceptional customer service, maintaining a safe and clean environment, achieving department sales and profit goals, monitoring quality assurance standards, and maintaining appropriate inventory while minimizing waste and shrink. The supervisor directs department functions and activities, supports associates, and promotes the company’s Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety.

The position includes department planning, staffing, associate training and development, inventory and ordering oversight, pricing and promotional execution, budget and financial report support, and compliance with food safety, workplace safety, company policies, and applicable laws. The role may require covering positions across the store or working at any location in the district. It involves primarily office and non-manual work, with occasional manual tasks and exposure to refrigerated, frozen, hot, and outdoor environments. Scheduled hours vary, and nights, weekends, holidays, and occasional travel may be required.

Requirements

• Frozen food experience.
• Retail experience.
• Previous inventory management experience.
• Extensive retail background and prior management experience related to retail operations.
• Thorough understanding of company practices, policies, and procedures.
• Strong written and oral communication, leadership, and interpersonal skills; ability to manage people and maintain composure with customers and coworkers.
• Knowledge of employment laws and workplace practices; ability to interact effectively with personnel at all levels.
• Strong business and financial knowledge, including extensive working knowledge of profit-and-loss statements.
• Ability to identify needs, problems, and opportunities; develop short- and long-term plans; and implement plans to maximize sales and gross margins.
• Knowledge of store positions, basic math and accounting, computer software, and applicable state and federal regulations.
• Familiarity with emergency plans for natural disasters, serious accidents, or other uncommon events.
• Ability to stand and walk for long periods; occasionally reach, lift, stack, and maneuver objects weighing up to approximately 50 pounds; and occasionally push and pull fully loaded hand trucks and pallet jacks.
• Ability to cover various store positions as required and maintain mental alertness for safe, accurate, repetitive work.
• Regular attendance.
• Ability to work nights, weekends, and holidays as required; scheduled hours vary.
• Must be able to perform essential job functions with or without reasonable accommodation.

Nice To Haves

• Management experience preferred.

Responsibilities

• Communicate company, department, and job-specific information to associates.
• Set department performance goals and empower associates to meet or exceed them.
• Develop schedules that manage customer volume throughout operating hours.
• Train and develop associates and participate in performance appraisals.
• Follow local, state, and federal laws and company guidelines.
• Welcome customers, answer product questions, and inform them about frozen food specials.
• Maintain a positive attitude and help customers locate products throughout the store.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions with store management, and inform associates about current and upcoming promotions.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Implement the department’s promotional plan for each period.
• Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action on financial reports.
• Monitor inventory and stocking conditions and report discrepancies.
• Work at any location in the district as needed.
• Schedule price changes and update shelf tags and promotional signs.
• Train department associates on inventory, stocking, and Computer Assisted Ordering.
• Follow food safety regulations; maintain proper case and cooler temperatures and temperature logs.
• Reinforce safety programs, identify unsafe conditions, and notify store management.
• Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.
• Occasionally perform manual tasks such as setting up and maintaining displays, operating a cash register, and assisting in other departments.
• Comply with company grooming standards and dress code.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Medical, dental, 401(k), and other health and financial well-being benefits for eligible associates.
• Vacation, holiday, and sick-pay time off, subject to eligibility requirements.
• Training, career growth, and development support.
• Inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed