Front Parts Counter Representative

Penske Automotive Group • Turnersville, NJ

13d

About The Position

Chevrolet of Turnersville, a Penske Automotive Group dealership, is seeking an experienced Front Parts Counter Representative to support retail and wholesale customers and service department technicians by selling needed parts and accessories in a timely manner. The role focuses on customer satisfaction, accurate and courteous assistance, and contributing to the profitability of the parts department. The representative also works with the Parts Manager to set monthly and annual department goals and report progress. Pay is $18.00–$21.00 per hour.

Requirements

• High school diploma or equivalent, and one year of related experience, or an equivalent combination of education and experience.
• At least one year of experience working in a service drive or at an auto parts retailer or wholesaler.
• Valid driver’s license.
• Excellent customer service, communication, interpersonal, and organizational skills.
• Computer proficiency.
• Ability to work in a fast-paced, results-driven environment and work independently to complete assignments.
• Ability to understand and comply with applicable regulations and safety procedures.
• Ability to analyze and organize data, solve problems, and perform calculations involving arithmetic, rates, ratios, percentages, discounts, interest, and commissions.
• Ability to follow written, oral, or diagrammed instructions and work procedures.
• Ability to interact well with others and contribute positively to department and dealership morale.
• Ability to work evenings, weekends, and holidays as required.
• Ability to meet the stated physical demands, including prolonged standing, frequent movement and repetitive motion, and lifting or carrying items with assistance devices as needed.

Nice To Haves

• Associate’s degree or equivalent and two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.
• i-Car Certification.
• Specific manufacturer’s certification.

Responsibilities

• Assist retail and wholesale customers and service department technicians with parts and accessories sales in a timely manner.
• Provide knowledgeable, accurate, clear, and courteous assistance with customers’ parts questions.
• Support customer satisfaction while contributing to parts department profitability.
• Set monthly and annual Parts Department goals with the Parts Manager and report on progress.
• Follow applicable federal, state, and local regulations affecting the parts department, including hazardous waste disposal, emergency response, safe driving, and OSHA Right-to-Know requirements.
• Use proper safety equipment and comply with work rules and procedures.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED