Parts Sales Representative - Front Counter

Rush Enterprises • Dayton, OH

3h

About The Position

The Parts Sales Representative - Front Counter sells commercial vehicle and equipment parts to external customers at the counter or over the phone. The role also serves account customers and handles parts transactions through the shop. It is part of Rush Truck Centers, a network of commercial vehicle dealerships representing truck and bus manufacturers.

Requirements

• High school diploma or GED.
• Six months of experience in over-the-counter sales; dealership or service-setting experience is preferred.
• Familiarity with accounting and inventory tracking software.

Nice To Haves

• Experience in over-the-counter sales in a dealership or service-setting environment.

Responsibilities

• Sell parts to external and account customers over the counter, through the shop, or by phone.
• Ensure all parts movements are entered in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all possible retail orders in Parts link.
• Document sales according to Rush policies, including required signatures and information on checks and credit card slips.
• Issue credits for returned parts after verifying the original invoice or invoice number and confirming purchase and pricing.
• Handle core returns according to procedure.
• Complete customer and vendor returns according to procedure.
• Maintain orderly records of repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pickup.
• Solicit assigned accounts by phone.
• Participate in dealership CSI and marketing.

Benefits

• Healthcare benefits
• 401(k) plan with company matching
• Employee stock purchase program
• Performance-based incentives
• Ongoing training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED