Parts Sales Representative - Front Counter

Rush Enterprises • Lewiston, ID

6d

About The Position

The Parts Sales Representative - Front Counter sells commercial vehicle and equipment parts to external customers via the counter or over the phone. The role is with Rush Truck Centers, a network of commercial vehicle dealerships representing truck and bus manufacturers. The employee may also be required to follow other instructions and perform other duties requested by their leader.

Requirements

• High school diploma or GED.
• Six months of experience in over-the-counter sales, preferably in a dealership or service-setting environment.
• Familiarity with accounting and inventory-tracking software.

Responsibilities

• Sell parts to external and account customers over the counter, through the shop, or by phone.
• Ensure all parts movements are entered in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts Link.
• Ensure sales are properly documented according to Rush policies, including required signatures and information on checks and credit card slips.
• Issue credits for returned parts after verifying the purchase and pricing against the original invoice or invoice number.
• Handle core returns according to procedure.
• Complete customer and vendor returns according to procedure.
• Maintain orderly records of repair orders, invoices, insurance estimates, and special-order parts.
• Set up orders for daily shipment, delivery, or pickup.
• Solicit assigned accounts by phone.
• Participate in dealership CSI and marketing.
• Follow other instructions and perform other duties requested by the employee’s leader.

Benefits

• Healthcare benefits
• 401(k) plan with company matching
• Employee stock purchase program
• Performance-based incentives
• Ongoing training and development
• Opportunities for professional growth

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED