Parts Sales Representative - Front Counter

Allegiance Truck Centers • Olyphant, PA

1d

About The Position

The Parts Sales Representative handles parts requests from customers and internal teams through telephone, email, and in-person interactions. The role uses manufacturer and vendor catalogs to identify parts, advises customers on related parts, and provides solutions to customer needs. It also supports inventory control, follows up on backordered parts, and coordinates with the Parts Manager and Service Department about inventory, availability, and pricing.

Requirements

• High school diploma or GED.
• Two years of heavy truck/auto parts or shop experience.
• Good customer service skills.
• Good written and verbal communication skills.

Nice To Haves

• Mechanical aptitude.

Responsibilities

• Handle parts order requests via telephone, email, or in person.
• Use manufacturer and vendor catalogs to locate parts for internal and external customers.
• Advise customers on related parts.
• Follow up on backordered parts and contact customers with status updates.
• Ensure inventory control practices are followed.
• Communicate inventory issues to the Parts Manager.
• Communicate parts availability and pricing to the Service Department.
• Provide solutions for customer needs.
• Assist with other projects as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED