Front Office Team Lead

Moreau Physical Therapy•Zachary, LA
•Onsite

About The Position

Moreau Physical Therapy is hiring a full-time, onsite Front Office Team Lead to help lead front office operations and provide a customer-focused experience. The role is fast-paced and varied, involving patient interactions, appointment scheduling, phone inquiries, attendance tracking, and clerical work. The position offers $14.00–$18.00 per hour, based on experience.

Requirements

  • Exceptional customer service skills.
  • Be reliable, flexible, courteous, helpful, and friendly.
  • Be self-motivated and have a sense of urgency in carrying out tasks.
  • Be able to work independently in a fast-paced environment.
  • Be able to multitask and stay highly organized.
  • Be willing to accept corrective criticism.
  • Be a team player.
  • Have strong attention to detail and a pleasant telephone presence.
  • Have a passion for excellence.

Responsibilities

  • Help run daily front office operations.
  • Warmly greet patients and provide customer service to patients and team members.
  • Manage phone inquiries.
  • Schedule appointments and track attendance.
  • Collect co-pays and co-insurances.
  • Fax and scan documents and complete other essential clerical duties.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Uniform allowance
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