Front Office Team Lead

Moreau Physical Therapy • Zachary, LA

3d • $14 - $18 • Onsite

About The Position

Moreau Physical Therapy is hiring a full-time, onsite Front Office Team Lead to help lead the front office team and support daily operations. The role involves welcoming patients, handling phone inquiries, scheduling appointments, tracking attendance, collecting co-pays and co-insurances, faxing and scanning documents, and performing other clerical duties. The position is in a fast-paced environment and calls for a customer-centric approach, problem-solving ability, and a commitment to professional, high-quality service. Pay is $14.00–$18.00 per hour, based on experience.

Requirements

• Exceptional customer service skills.
• Reliable, flexible, courteous, helpful, and friendly disposition.
• Self-motivated with a sense of urgency in carrying out tasks.
• Ability to work independently in a fast-paced environment.
• Ability to multitask and stay highly organized.
• Willingness to accept constructive criticism.
• Team-player mentality.
• Attention to detail.
• Pleasant telephone presence and strong speaking voice.
• Passion for excellence in daily front office operations.

Responsibilities

• Help lead the front office team and support daily front office operations.
• Greet patients warmly.
• Manage phone inquiries.
• Schedule appointments.
• Track attendance.
• Collect co-pays and co-insurances.
• Fax and scan documents.
• Perform other essential clerical duties.
• Help ensure excellent, customer-centered front office service.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed