Front Office Team Lead

Moreau Physical Therapy•Saint George, LA
•$14 - $19•Onsite

About The Position

Moreau Physical Therapy is seeking a full-time Front Office Team Lead to lead a team and help ensure excellent front office operations in a customer-centered healthcare setting. This is an onsite role in a fast-paced environment. The position involves welcoming patients, handling phone inquiries, scheduling appointments, tracking attendance, collecting co-pays and co-insurances, faxing and scanning documents, and performing other clerical duties. The role calls for a reliable, organized, customer-focused team member who can work independently, multitask, and contribute to daily front office operations. The pay range is $14.00–$19.00 per hour, based on experience. Benefits include medical, dental, vision, and life insurance, paid time off, and a uniform allowance.

Requirements

  • Exceptional customer service skills.
  • Reliable, flexible, courteous, helpful, and friendly demeanor.
  • Self-motivation and a sense of urgency in carrying out tasks.
  • Ability to work independently in a fast-paced environment.
  • Ability to multitask and stay highly organized.
  • Willingness to accept constructive criticism.
  • Team-player mentality.
  • Attention to detail.
  • Pleasant telephone presence and strong speaking voice.
  • Passion for excellence.

Responsibilities

  • Lead a front office team and support excellent front office operations.
  • Greet patients warmly.
  • Manage phone inquiries.
  • Schedule appointments and track attendance.
  • Collect co-pays and co-insurances.
  • Fax and scan documents.
  • Perform other essential clerical duties.
  • Help run daily front office operations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Uniform allowance
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