Front Office Team Lead

Moreau Physical Therapy • Natchitoches, LA

1d • Onsite

About The Position

Moreau Physical Therapy is hiring a full-time, onsite Front Office Team Lead to help oversee daily front office operations and provide a customer-centered experience. The role involves leading a team in a fast-paced healthcare setting and maintaining high standards of service, professionalism, and organization.

Requirements

• Exceptional customer service skills.
• Be reliable, flexible, courteous, helpful, and friendly.
• Be self-motivated and have a sense of urgency when carrying out tasks.
• Be able to work independently in a fast-paced environment and multitask.
• Be highly organized and attentive to detail.
• Be willing to accept constructive criticism and work as a team player.
• Have a pleasant telephone presence and a passion for excellence.

Responsibilities

• Lead the front office team and help run daily front office operations.
• Greet patients and manage phone inquiries.
• Schedule appointments and track attendance.
• Collect co-pays and co-insurances.
• Fax and scan documents and perform other clerical duties.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed