Front Office Team Lead

Moreau Physical Therapy • Baton Rouge, LA

4d • Onsite

About The Position

Moreau Physical Therapy is hiring a full-time, onsite Front Office Team Lead to support and lead daily front office operations. The role involves providing a welcoming, customer-centered experience for patients while helping ensure the front office runs smoothly in a fast-paced, energetic environment. The position offers $14.00–$20.00 per hour, based on experience, and benefits including medical, dental, vision, life insurance, paid time off, and a uniform allowance.

Requirements

• Exceptional customer service skills.
• Reliable, flexible, courteous, helpful, and friendly demeanor.
• Self-motivated, with a sense of urgency in completing tasks.
• Ability to work independently in a fast-paced environment.
• Ability to multitask and stay highly organized.
• Willingness to accept corrective criticism.
• Team-player mentality.
• Attention to detail.
• Pleasant and effective telephone manner.
• Passion for excellence.

Responsibilities

• Lead and support daily front office operations.
• Greet patients and manage phone inquiries.
• Schedule appointments and track attendance.
• Collect co-pays and co-insurances.
• Fax and scan documents and perform other clerical duties.
• Help ensure a high standard of customer service and professionalism.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed