Front Office Team Lead

Moreau Physical Therapy•Central, LA
•$14 - $20•Onsite

About The Position

Moreau Physical Therapy is seeking a full-time, onsite Front Office Team Lead to guide front office operations and support a customer-centered patient experience. The role offers a fast-paced, varied work environment and requires a professional who can lead by example, solve problems, and help maintain excellent daily operations. The Front Office Team Lead greets patients, manages phone inquiries, schedules appointments, tracks attendance, collects co-pays and co-insurances, and performs clerical tasks such as faxing and scanning. The position pays $14.00–$20.00 per hour, based on experience.

Requirements

  • Exceptional customer service skills.
  • Reliable, flexible, courteous, helpful, and friendly manner.
  • Self-motivated, with a sense of urgency in completing tasks.
  • Ability to work independently in a fast-paced environment.
  • Ability to multitask and stay highly organized.
  • Willingness to accept constructive criticism.
  • Team-player mentality.
  • Attention to detail.
  • Pleasant telephone presence and strong speaking voice.
  • Passion for excellence.

Responsibilities

  • Help run daily front office operations.
  • Greet patients and manage phone inquiries.
  • Schedule appointments and track attendance.
  • Collect co-pays and co-insurances.
  • Fax, scan documents, and perform other clerical duties.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Uniform allowance
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