Front Office Team Lead

Moreau Physical Therapy • Baton Rouge, LA

4d • Onsite

About The Position

Moreau Physical Therapy is hiring a full-time, onsite Front Office Team Lead to help oversee daily front office operations. The role involves leading a team and supporting a customer-centered, high-performing, and professional environment. The pay range is $14.00–$19.00 per hour, based on experience.

Daily work includes greeting patients, responding to phone inquiries, scheduling appointments, tracking attendance, collecting co-pays and co-insurances, faxing and scanning documents, and completing other clerical duties. The position requires a customer-focused approach, attention to detail, and the ability to work effectively in a fast-paced environment.

Requirements

• Exceptional customer service skills.
• Be reliable, flexible, courteous, helpful, and friendly.
• Be self-motivated and demonstrate a sense of urgency in completing tasks.
• Work independently in a fast-paced environment.
• Be able to multitask and remain highly organized.
• Be willing to accept corrective criticism.
• Be a team player.
• Demonstrate attention to detail.
• Have a pleasant telephone presence and a passion for excellence.

Responsibilities

• Help lead the front office team and support daily front office operations.
• Greet patients.
• Manage phone inquiries.
• Schedule appointments and track attendance.
• Collect co-pays and co-insurances.
• Fax and scan documents.
• Complete other essential clerical duties.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed