Front Office Team Lead

Moreau Physical Therapy•Baton Rouge, LA
•$14 - $19•Onsite

About The Position

Moreau Physical Therapy is seeking a full-time Front Office Team Lead to help lead its front office team and ensure high-quality, customer-centric operations. This onsite role is fast-paced and varied, with a focus on serving patients and supporting daily front office operations. The position offers pay of $14.00–$19.00 per hour, based on experience.

Requirements

  • Exceptional customer service skills.
  • Reliable, flexible, courteous, helpful, and friendly demeanor.
  • Self-motivated, with a sense of urgency in carrying out tasks.
  • Ability to work independently in a fast-paced environment.
  • Ability to multitask and stay highly organized.
  • Willingness to accept constructive criticism.
  • Team-player mentality.
  • Attention to detail.
  • Pleasant telephone presence and strong speaking voice.
  • Passion for excellence.

Responsibilities

  • Lead the front office team and help ensure excellence in front office operations.
  • Greet patients and manage phone inquiries.
  • Schedule appointments and track attendance.
  • Collect co-pays and co-insurances.
  • Fax and scan documents and complete other clerical duties.
  • Help run daily front office operations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Uniform allowance
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