Front Office Staff

Lightwave Dental • Raleigh, NC

7d • $19 - $24

About The Position

Vista Dental Group provides oral and maxillofacial services in a welcoming, patient-centered environment, specializing in dental implants, wisdom teeth and complex tooth extractions, and IV sedation. The Front Office Staff member supports practice operations and patient care by coordinating appointments and schedules, handling insurance and payments, assisting patients with treatment plans and financial consultations, and managing accounts receivable.

Requirements

• High school diploma or equivalent.
• A minimum of two years of front office experience, preferably in a dental setting.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Knowledge of dental software.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor and hygiene schedules as necessary.
• Greet patients and check them in and out before and after treatment.
• Educate, consult with, and present treatment plans to patients.
• Manage accounts receivable, including sending billing statements, preparing aging reports, and handling collections when applicable.
• File insurance pre-determinations.
• Conduct financial consultations with patients when new treatment plans are presented, as applicable.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED