Front Office Staff
About The Position
CarolinasDentist at Fuquay-Varina is seeking a fun, energetic team member to join its dynamic crew. The practice describes its culture as fun and inclusive, with respect for team members and a shared focus on providing top-notch patient care. Team activities include quarterly outings and engagements, weekly check-ins, and morning huddles, with active participation encouraged. The role supports front-office operations and patient care by managing appointments and schedules, verifying insurance, handling payments and accounts receivable, greeting patients, and discussing treatment plans and financial arrangements.
Requirements
- High school diploma or equivalent.
- At least two years of front-office experience, preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
Nice To Haves
- Knowledge of dental software.
Responsibilities
- Schedule and confirm patient appointments.
- Verify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor and hygiene schedules as necessary.
- Greet patients and check them in and out before and after treatment.
- Educate, consult with, and present patient treatment plans.
- Manage accounts receivable, including sending billing statements, preparing aging reports, and handling collections when applicable.
- File insurance pre-determinations.
- Conduct financial consultations with patients when new treatment plans are presented, as applicable.
Benefits
- Competitive pay based on experience and performance.
- Health, dental, and vision coverage.
- 401(k) retirement savings plan.
- Paid time off and holidays.
- Opportunities for professional development and growth.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
