Front Office Staff

Lightwave Dental•Midlothian, VA
•$17 - $23

About The Position

Midlothian Family Dentistry is seeking Front Office Staff to support its dental practice in the Midlothian, Virginia area. The practice's mission is to improve lives through superior dentistry and a compassionate patient experience. Its values include improving lives, innovation, superior quality, and leadership. The established practice has served the area for forty years and provides care to a range of patients. The position works alongside the practice's dentists and hygienists on a four-day workweek.

Requirements

  • High school diploma or equivalent.
  • At least two years of front office experience; experience in a dental setting is preferred.
  • Proficiency with Microsoft Office Suite.

Nice To Haves

  • Knowledge of dental software.

Responsibilities

  • Schedule and confirm patient appointments.
  • Verify insurance for all clinical appointments.
  • Collect payments due for services rendered.
  • Develop and maintain doctor and hygiene schedules as necessary.
  • Greet patients and check them in and out before and after treatment.
  • Educate and consult with patients and present treatment plans.
  • Manage accounts receivable, including sending billing statements, preparing aging reports, and handling collections when applicable.
  • File insurance pre-determinations.
  • Conduct financial consultations with patients when new treatment plans are presented, as applicable.
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