Front Office Staff

Keystone Health•Chambersburg, PA

About The Position

Keystone Pediatric Dentistry is seeking a friendly, organized, and motivated Front Office Staff member to support the practice’s daily operations and create a positive experience for patients and families. The role involves patient-facing administrative work in a fast-paced environment and is suited to someone dependable, detail-oriented, comfortable working with children and families, and committed to teamwork. The practice is dedicated to providing exceptional pediatric dental care and making every visit positive.

Requirements

  • High school diploma or GED.
  • Strong communication and customer service skills.
  • Excellent attention to detail and organizational abilities.
  • Ability to multitask and manage time effectively.
  • Positive attitude and commitment to teamwork.
  • Dependability and a detail-oriented approach.
  • Enjoy working with children and families.

Nice To Haves

  • Previous medical or dental office experience.
  • Bilingual skills.

Responsibilities

  • Greet and assist patients and families.
  • Schedule appointments.
  • Verify insurance coverage and benefits.
  • Update patient demographics and records.
  • Collect copayments and outstanding balances.
  • Answer and direct telephone calls.
  • Check patients in and out efficiently.
  • Provide exceptional customer service in a fast-paced environment.
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