Front Office Staff

Keystone Health • Chambersburg, PA

4d

About The Position

Keystone Family Medicine is seeking a friendly, organized, and dependable Front Office Staff member. This position is the first point of contact for patients and supports the daily operations of a busy Family Medicine practice while providing exceptional customer service. The ideal candidate is detail-oriented, has excellent time management and communication skills, thrives in a fast-paced environment, and is committed to teamwork and patient-centered care.

Requirements

• High School Diploma or GED equivalent required.
• Strong computer skills.
• Strong customer service skills.

Nice To Haves

• Previous medical office experience preferred.

Responsibilities

• Greet and assist patients in a professional and compassionate manner.
• Schedule appointments and manage provider calendars.
• Verify insurance coverage and obtain necessary authorizations.
• Update patient demographic and insurance information.
• Collect copays and other patient payments.
• Answer and direct telephone calls.
• Check patients in and out for appointments.
• Maintain accurate patient records and ensure confidentiality.
• Assist with other administrative duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED