Front Office Staff
Lightwave Dental•Colonial Heights, VA
•$18 - $20
About The Position
River Run Dental Spa in Colonial Heights, Virginia, provides dental services including cleanings, crowns, dentures, and tooth extractions. The team diagnoses, treats, and manages patients’ overall oral healthcare needs, with a focus on preventing oral disease and providing quality routine dental care. The Front Office Staff member supports patient scheduling, insurance verification, collections, treatment-plan consultations, and related administrative operations.
Requirements
- High school diploma or equivalent.
- A minimum of two years of front office experience, preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
Nice To Haves
- Knowledge of dental software is strongly preferred.
- Front office experience in a dental setting is preferred.
Responsibilities
- Schedule and confirm patient appointments.
- Verify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor and hygiene schedules as necessary.
- Greet patients and check them in and out before and after treatment.
- Educate, consult with, and present treatment plans to patients.
- Manage accounts receivable, including sending billing statements, preparing aging reports, and handling collections when applicable.
- File insurance pre-determinations.
- Conduct financial consultations with patients when new treatment plans are presented, as applicable.
Benefits
- Health benefits
- Dental benefits
- 401(k)
- Holiday pay
- Paid time off
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
