Front Office Receptionist and Campus Monitor

Brillante Academy•Mission, TX
•Onsite

About The Position

Brillante Academy is seeking a mission-driven Front Office Receptionist and Campus Monitor to support the school’s Operations Team and help create a welcoming, safe, and efficiently run school environment. The role serves as a first point of contact for teachers, students, families, and visitors, provides administrative support to the Leadership Team, and assists with day-to-day school systems and logistics. The position requires staying calm in challenging situations, responding helpfully to changing needs, and balancing multiple projects and priorities. The role is managed, coached, and supported by the Operations Manager. Typical work includes welcoming visitors, responding to inquiries, supporting student transitions and dismissal, helping maintain student attendance and information systems, assisting with enrollment and school tours, supporting events and purchasing, and maintaining welcoming office spaces. Brillante Academy is a two-way English-Spanish dual-language public charter school focused on holistic child development, academic achievement, and a joyful community for families and staff.

Requirements

  • Belief in the Brillante Academy mission, model, and values.
  • Bilingual in English and Spanish.
  • Strong interpersonal, stakeholder management, and relationship-building skills.
  • Strong written and verbal communication skills.
  • Excellent organization and time management skills.
  • Proficiency in Microsoft Office and Google Suite products.

Nice To Haves

  • Experience working in a school and/or fast-paced office environment is strongly preferred.
  • Experience delivering results in a support role.

Responsibilities

  • Welcome people to the office and build relationships with visitors, families, students, and staff.
  • Answer inquiries in person, by phone, and by email; provide accurate information and relay messages to appropriate staff in a timely manner.
  • Safely escort students across campus between the front office and classrooms during late arrivals and early dismissals.
  • Serve as a hall monitor and call names during the dismissal process.
  • Filter and distribute office mail.
  • Create and maintain welcoming and appealing reception, storage, and meeting spaces.
  • Support the PEIMS Clerk with student attendance and information systems, including data entry and daily calls to families of absent students.
  • Support the Student Enrollment Specialist with student recruitment and enrollment, including conducting school tours.
  • Assist with planning and executing school events.
  • Assist the Operations Manager and Operations Associate with purchasing and expense reports.
  • Work on special projects aligned with the Operations Team vision or supporting Principal or Superintendent priorities.
  • Plan time effectively to manage multiple projects, meet deadlines, and focus on high-impact priorities.
  • Provide administrative support to the Leadership Team and assist with the efficient execution of day-to-day school systems and logistics.

Benefits

  • Competitive compensation package.
  • Comprehensive health benefits.
  • Retirement benefits.
  • Wellness benefits.
  • Access to tools and supports, including curriculum, professional development, coaching, technology, and supplies.
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