Front Office - Medical-Chandler

Ironwood Cancer and Research Centers•Chandler, AZ

7d•Onsite

About The Position

Ironwood Cancer & Research Centers is hiring a Front Office professional for its Chandler office. The role supports patients and teammates in a collaborative oncology care setting, providing patient coordination and administrative support. It offers exposure to clinical operations and workflows, with opportunities to build experience and pursue a career pathway in healthcare administration or specialty medical roles.

Requirements

Ability to multitask in a fast-paced medical environment.
Knowledge of insurance processes, medical terminology, and patient reports.
Strong customer service, communication, and teamwork skills.
Proficiency in Microsoft Office and standard office systems.
Professional, positive attitude.
Valid driver’s license.

Nice To Haves

1–2 years of medical experience preferred.
Surgical and/or Medical Oncology experience strongly preferred.

Responsibilities

Greet and assist patients while providing exceptional customer service.
Collect, post, and reconcile patient payments, and resolve payment issues.
Register patients and update demographic, insurance, HIPAA, and AOB information.
Schedule patients, check them in and out, manage physician calendars, and arrange follow-up appointments.
Prepare and send testing procedures, manage paperwork, and maintain chart documentation.
Answer and route calls, monitor faxes, and handle patient callbacks.
Reconcile daily reports and perform other assigned administrative duties.