Front Office - Medical

Ironwood Cancer and Research Centers•Phoenix, AZ

9d•Onsite

About The Position

Ironwood Cancer & Research Centers is hiring a Front Office professional for its Phoenix Cancer Center. The role supports patient coordination and clinical operations in an oncology care setting, providing a collaborative environment and opportunities to develop a long-term healthcare career. The position is full-time, day shift, Monday through Friday, and located in the Phoenix office. Growth opportunities include hands-on experience in oncology care, exposure to clinical workflows and patient care coordination, and potential career pathways into healthcare administration or specialty medical roles.

Requirements

Ability to multitask in a fast-paced medical environment.
Knowledge of insurance processes, medical terminology, and patient reports.
Strong customer service, communication, and teamwork skills.
Proficiency in Microsoft Office and standard office systems.
Professional, positive attitude.
Valid driver's license.

Nice To Haves

1–2 years of medical experience preferred.
Surgical and/or Medical Oncology experience strongly preferred.

Responsibilities

Greet and assist patients while delivering exceptional customer service.
Collect, post, and reconcile patient payments and resolve payment issues.
Register patients and update demographic, insurance, HIPAA, and AOB information.
Schedule patients, check them in and out, manage physician calendars, and arrange follow-up appointments.
Prepare and send testing procedures, manage paperwork, and maintain chart documentation.
Answer and route calls, monitor faxes, and handle patient callbacks.
Reconcile daily reports and perform other assigned administrative duties.