Front Office Clerk

Auto Auction Holdings • Lauderdale Lakes, FL

6d • Onsite

About The Position

South Florida Auto Auction is seeking a Front Office Clerk to join its Front Office Team at its Lauderdale Lakes, Florida facility. The clerk serves as a key point of contact for clients and dealers, supporting front office operations and reception duties. The role involves answering questions, facilitating communication between departments, managing phone calls, and responding to inquiries by mail and email while delivering excellent customer service.

This is a full-time, permanent position in a professional front office within a busy auction facility. The schedule is Monday through Friday, including support for Wednesday auction day; weekends are off. The position offers a competitive hourly wage based on experience, benefits, and opportunities for career growth and advancement.

Requirements

• High school diploma or GED.
• Legal authorization to work in the United States.
• Ability to pass a background check and drug screening.
• Professional communication skills and a friendly demeanor.
• Comfort with computers and technology.
• Ability to manage time, stay organized, take initiative, work well with others, and handle a busy environment and deadlines.
• Eagerness to learn.

Nice To Haves

• Some administrative or office experience; training is available for candidates with the right attitude and eagerness to learn.
• Bilingual in English and Spanish.

Responsibilities

• Provide an excellent front-line customer experience.
• Greet walk-in customers and ensure they receive prompt, efficient, and courteous attention.
• Process information professionally and confidentially.
• Complete documentation and data entry.
• Facilitate completion of the auction process.
• Communicate effectively with clients, answer questions, resolve issues, and escalate issues as necessary.
• Follow departmental procedures and policies.
• Maintain a professional appearance and an orderly work environment.
• Support front office operations and reception duties, including managing phone calls and responding to inquiries via mail and email.
• Facilitate communication between departments.

Benefits

• Competitive hourly wage based on experience.
• 401(k) retirement plan with company matching.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Health Savings Account (HSA).
• Life and disability insurance.
• Employee assistance program.
• Paid time off.
• Opportunities to grow and advance a career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED