Front Office Associate

Ideal Dental • Wylie, TX

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About The Position

As a Front Office Associate at Ideal Dental, you will support patients and the dental team while helping deliver exceptional care. You will serve as a primary point of contact for guests, contribute to a positive patient experience, and help keep office operations running smoothly. Ideal Dental provides training, tools, and resources to support career growth. The position is part of a supportive, positive environment focused on patient-centered care, professional development, innovation, and compassion. New acquired DeNovo offices may require travel.

Requirements

• A welcoming smile and positive attitude that helps guests feel at home.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests and ensuring their needs are met with care.

Responsibilities

• Welcome guests warmly as their go-to point of contact.
• Deliver outstanding customer service and help ensure each guest has a positive experience.
• Manage appointment confirmations and adjust schedules efficiently.
• Coordinate financial agreements and ensure guests understand them.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.
• Training, tools, and resources to support career growth.
• Opportunities to expand skills and work with cutting-edge technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed