Front Office Associate

Ideal Dental • Plano, TX

4d

About The Position

As a Front Office Associate at Ideal Dental, you will support patients and the dental team while helping deliver exceptional care. You will serve as a primary point of contact for guests, help create positive patient experiences, and support the smooth daily operation of the office. The role offers training, tools, and resources to help you advance your career and contribute to the health and well-being of the community.

Newly acquired DeNovo offices may require travel. Ideal Dental describes its environment as supportive and dynamic, with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on patients.

Requirements

• A welcoming smile and positive attitude that helps guests feel at home.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests and ensuring their needs are met with care.

Responsibilities

• Welcome guests warmly as their go-to point of contact.
• Deliver outstanding customer service and help ensure each guest has a positive experience.
• Confirm appointments and adjust schedules to keep office operations running smoothly.
• Coordinate financial agreements and ensure guests understand them.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.
• Professional growth opportunities and opportunities to expand skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed