Front Office Associate

Ideal Dental • Golf, FL

4d

About The Position

As a Front Office Associate at Ideal Dental, you will support patients and the dental team while helping deliver exceptional care. You will serve as a key point of contact for guests, help create positive patient experiences, and support the smooth operation of the office. The role offers training, tools, and resources to support career growth. New acquired DeNovo offices may require travel.

Requirements

• A welcoming smile and positive attitude that help guests feel at home.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests and ensuring their needs are met with care.

Responsibilities

• Welcome guests warmly as their primary point of contact.
• Deliver outstanding customer service and help ensure each guest has a positive experience.
• Manage appointment confirmations and adjust schedules to keep office operations running smoothly.
• Coordinate financial agreements and ensure guests understand them.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed