Front Office Associate

Ideal Dental • Fort Worth, TX

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About The Position

As a Front Office Associate at Ideal Dental, you will help deliver care and support to patients and the dental team. You will serve as a primary point of contact for guests, contribute to a positive patient experience, and help keep office operations organized and running smoothly. The role offers training, tools, and resources to support career development, in a dynamic and supportive environment focused on patient-centered dental care.

Requirements

• Have a welcoming smile and positive attitude that helps guests feel at home.
• Have exceptional communication and customer service skills.
• Have a passion for serving and engaging with guests and ensuring their needs are met with care.

Responsibilities

• Welcome guests warmly as their go-to point of contact.
• Deliver outstanding customer service and help ensure each guest has a positive experience.
• Manage appointment confirmations and adjust schedules efficiently.
• Coordinate financial agreements and ensure guests understand them.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.
• Opportunities to expand skills and advance professionally.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed