Front Office Associate

Ideal Dental • Westchase, FL

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About The Position

As a Front Office Associate at Ideal Dental, you will support patients and the dental team while helping deliver exceptional care. You will serve as a first point of contact for guests, help ensure they have a positive experience, coordinate appointments and financial agreements, and maintain an organized and inviting office. The role includes training, tools, and resources to support career development. New-acquired DeNovo offices may require travel.

Requirements

• A welcoming smile and positive attitude that helps guests feel at home.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests and ensuring their needs are met with care.

Responsibilities

• Welcome guests warmly as their first point of contact.
• Provide outstanding customer service and help ensure each guest has a positive experience.
• Manage appointment confirmations and adjust schedules as needed.
• Coordinate financial agreements and explain them clearly to guests.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.
• Professional growth and opportunities to expand skills.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed