Front Office Associate

Ideal Dental•Denton, TX

About The Position

As a Front Office Associate at Ideal Dental, you will support patients and the dental team while helping deliver exceptional care. You will serve as a welcoming first point of contact, contribute to a positive patient experience, and help keep office operations organized and running smoothly. The role offers training and resources to support career growth and involves working in a dynamic, supportive environment focused on patient-centered dental care.

Requirements

  • A welcoming smile and positive attitude that make guests feel at home.
  • Exceptional communication and customer service skills.
  • A passion for serving and engaging with guests and ensuring their needs are met with care.

Responsibilities

  • Welcome guests warmly as their first point of contact.
  • Provide outstanding customer service and help ensure each guest has a positive experience.
  • Confirm appointments and adjust schedules to keep office operations running smoothly.
  • Coordinate financial agreements and make sure guests understand them.
  • Maintain a clear, organized, and inviting office environment for guests and team members.
  • Assist with other tasks as needed to support the office and team.

Benefits

  • Medical insurance.
  • Discounted dental benefits for the employee, their spouse, and dependent children.
  • Paid holidays.
  • Paid Time Off (PTO).
  • 401K.
  • Employee scholarship program.
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