Front Office Associate

Ideal Dental • Winston-Salem, NC

8d

About The Position

As a Front Office Associate at Ideal Dental, you will help deliver exceptional care and support to patients and the dental team. You will serve as a welcoming first point of contact, help create positive patient experiences, and support the smooth operation of the office. The role offers training, tools, and resources to advance your career while contributing to patient and community well-being. The position is part of a dynamic, supportive environment focused on dental care, excellence, compassion, and professional growth. New-acquisition offices may require travel.

Requirements

• A welcoming smile and positive attitude that helps guests feel at home.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests and ensuring their needs are met with care.

Responsibilities

• Welcome guests warmly as their first point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Manage appointment confirmations and adjust schedules to keep operations running smoothly.
• Coordinate financial agreements and ensure guests understand them.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.
• Opportunities to expand skills and advance professionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed