Front Office Associate

Ideal Dental • Austin, TX

8d

About The Position

Ideal Dental is seeking a Front Office Associate to support patients and the dental team while delivering welcoming, patient-centered service. The role is a key point of contact for guests and helps the office run smoothly through appointment coordination, financial agreement support, and maintaining an organized, inviting environment. Ideal Dental describes itself as a clinician-founded and clinician-led dental group established in 2008, focused on comprehensive dental care, innovation, and growth. The company offers training and resources to support career development and describes its workplace as dynamic, supportive, and team-oriented. Travel may be required for DeNovo offices, which are newly acquired offices.

Requirements

• A welcoming smile and positive attitude that help guests feel at home.
• Exceptional communication and customer service skills.
• Passion for serving and engaging with guests and meeting their needs with care.

Responsibilities

• Welcome guests warmly as their first point of contact.
• Provide outstanding customer service and help ensure each guest has a positive experience.
• Manage appointment confirmations and adjust schedules as needed.
• Coordinate financial agreements and ensure guests understand them.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed