Front Office Associate

Ideal Dental • Dallas, TX

4d

About The Position

As a Front Office Associate at Ideal Dental, you will help deliver exceptional care and support to patients and the dental team. The role involves welcoming guests, providing customer service, coordinating appointments and financial agreements, and maintaining an organized office. Ideal Dental provides training, tools, and resources to support career growth. New acquired offices (DeNovo offices) may require travel.

Requirements

• A welcoming smile and positive attitude that makes guests feel at home.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests and ensuring their needs are met with care.

Responsibilities

• Welcome guests warmly as their primary point of contact.
• Provide outstanding customer service and help ensure each guest has a positive experience.
• Manage appointment confirmations and adjust schedules.
• Coordinate financial agreements and explain them clearly to guests.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.
• Opportunities to expand skills and grow professionally.
• Work with cutting-edge technology.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed