Front Office Administrator (Temporary)
About The Position
Cortica is seeking a temporary Front Office Administrator, described in the posting as an Operations Administrator, to support clinic operations and welcome patients and families. The temporary position is expected to last between 3 and 6 months. The role involves front desk administration, facility and inventory support, scheduling coordination, and assistance with clinic safety and treatment-room readiness. The administrator works closely with the Site Operations Manager and schedulers and helps ensure families, clients, clinicians, and the clinic team have effective day-to-day support.
Requirements
- High school diploma or equivalent.
- At least 1 year of office experience, preferably in healthcare.
- Excellent communication, organization, and leadership skills.
- Compassion, attention to detail, and dedication to making a difference.
Nice To Haves
- Healthcare office experience.
Responsibilities
- Support site operations, including opening and closing procedures, facility maintenance, and management of inventory, equipment, and furniture.
- Greet families and clients; manage client check-in and check-out; collect copayments; assist with appointment scheduling; and manage documents.
- Communicate with facility vendors and monitor inventory to ensure necessary supplies are available.
- Oversee front desk clerical procedures and handle communications effectively.
- Work with the Site Operations Manager and schedulers to identify and correct same-day scheduling backfill issues, cancellations, scheduling conflicts, and EMR errors or fixes.
- Assist with new-hire onboarding and orientation.
- Communicate and escalate issues to the appropriate authority.
- Prepare and sanitize treatment rooms, maintain cleanliness, and provide therapist support as needed during treatment or transitions.
- Maintain a safe working environment by removing hazards and following clinic safety protocols.
- Cross-train with other roles to help ensure clinic operations coverage.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with company matching and rapid vesting
- Paid holidays
- Wellness days
- Life insurance
- Disability insurance options
- Tuition reimbursement for professional development and continuing education
- Referral bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
