Front Line Manager

CarMax • Gilbert, AZ

6d • $54,500 - $95,500 • Onsite

About The Position

The Front-Line Manager in Training participates in a structured six-week development program preparing them to lead within CarMax’s Service Operations department. Training covers Service Operations roles and responsibilities, end-to-end production processes, inventory management, and cosmetic and mechanical repair. After successful completion, the associate transitions into a Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager role.

Requirements

• Ability to lead and manage teams effectively to achieve operational goals.
• Strong data interpretation and record-accuracy skills for process compliance.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid driver’s license.
• Flexibility to work in indoor and outdoor environments, including inclement weather.
• Willingness to work varied schedules, including nights, weekends, and holidays, and to travel occasionally.

Nice To Haves

• Three or more years of management experience preferred.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax’s Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values, fostering integrity, respect, and a customer-first mindset.
• Prepare to manage associates and drive performance in a leadership role.
• Be responsible for the department and/or location Environmental, Health and Safety program, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Paid sick time: up to 48 hours per year, accrued each pay period, for eligible full-time hourly or commission/incentive-eligible associates.
• Vacation time: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
• Six paid scheduled holidays per year and one floating holiday for eligible full-time hourly or commission/incentive-eligible associates.
• Holiday Premium Pay when eligible associates work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
• May be eligible for a bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed