Front Line Manager

CarMax • Newark, DE

3d • $60,000 - $105,100

About The Position

As a Front-Line Manager in Training, you will complete a structured six-week development program to prepare for a leadership role in CarMax Service Operations. The program covers Service Operations roles and responsibilities, end-to-end production processes, inventory management, and cosmetic and mechanical repair. After successful completion, you will transition into one of these roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

The position supports store procedures and operational processes, works with cross-functional teams to meet quality and production goals, and prepares you to manage associates and performance. You are also responsible for the Environmental, Health and Safety program for your department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Requirements

• Ability to lead and manage teams effectively to achieve operational goals.
• Strong skills in data interpretation and record accuracy for process compliance.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid driver’s license.
• Flexibility to work in indoor and outdoor environments, including inclement weather.
• Willingness to work varied schedules, including nights, weekends, and holidays, with occasional travel.

Nice To Haves

• Three or more years of management experience.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax’s Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
• Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Manage the Environmental, Health and Safety program for the department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Paid sick time: eligible associates can earn up to 48 hours per year.
• Vacation time: eligible associates receive between 80 and 200 hours per year after a 90-day waiting period, depending on years of continuous service.
• Six paid scheduled holidays per year plus one floating holiday.
• Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away, with no specified limit, for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
• May be eligible for bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed