Front Line Leader

Protective Industrial Products•Olive Branch, MS

8h•Onsite

About The Position

Protective Industrial Products, Inc. (PIP) is seeking a Front-Line Leader for its Production team in Olive Branch, Mississippi. The role leads a team of frontline employees and oversees day-to-day operations, ensuring safety, productivity, and efficiency within the assigned area. The Front-Line Leader promotes a positive, respectful, and collaborative work environment and drives continuous improvement to achieve area key process indicators (KPIs). The position oversees safety, quality, production, workflow, labor needs, and area performance metrics. It also identifies operational challenges and improvement opportunities, coordinates warehouse equipment maintenance and repairs, and works with management and cross-functional teams to improve site performance. The Front-Line Leader coaches and monitors employee performance, coordinates training, communicates operational updates, leads daily standup meetings, and performs people-management tasks including assigning and evaluating work, managing associates’ time in ADP, mentoring, and conducting annual performance reviews.

Requirements

High school diploma or equivalent.
At least 5 years of experience in a manufacturing or distribution center environment.
1–2 years of experience as a frontline leader or supervisor.
Strong attention to detail and a comprehensive approach to assigned tasks or projects.
Strong communication, interpersonal, and problem-solving skills.
Demonstrated ability to lead and motivate a diverse team.
Ability to thrive in a fast-paced and dynamic work environment.

Nice To Haves

Bachelor’s degree in a related field.
Prior experience or training in Continuous Improvement or Operational Excellence.

Responsibilities

Promote a culture of safety and ensure compliance with site safety protocols.
Assess and document safety incidents, including near misses, within the assigned area.
Monitor daily operations to ensure smooth workflow and adherence to quality and safety standards.
Monitor safety, productivity, quality, delivery, and cost indicators, and manage workflow and labor needs to meet or exceed area KPIs.
Identify operational challenges and continuous-improvement opportunities, implement sustainable solutions, and collaborate with management on best practices.
Collaborate with cross-functional teams to resolve issues and improve overall site performance.
Coordinate maintenance and repairs of warehouse equipment, including forklifts and pallet jacks.
Monitor employee performance against attendance, safety, and productivity standards.
Provide employees with feedback and coaching on performance, company policies, and guidelines.
Identify training needs and coordinate with area training leaders and HR to address skill gaps.
Promote employee engagement through recognition and open communication, and foster a respectful, collaborative, and inclusive team culture.
Establish effective communication channels within the team and with other departments.
Provide area and site leadership with regular updates on team performance and key metrics through huddle board and standard operational meetings.
Lead daily standup meetings to share operational updates and align the team with site goals.
Mentor and advise employees.
Assign and evaluate work.
Monitor and manage associates’ time in ADP.
Review employee performance annually.