Front Line Manager

CarMax • Los Angeles, CA

8d • $65,400 - $114,600 • Onsite

About The Position

The Front-Line Manager in Training participates in a structured six-week development program preparing them for a Front-Line Manager role in CarMax Service Operations. The program develops the operational knowledge and leadership skills needed to manage processes and teams. Training covers Service Operations roles and responsibilities and end-to-end production processes, including inventory management and cosmetic and mechanical repair. After successful completion, the associate transitions into a Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager role.

Requirements

• Ability to lead and manage teams effectively to achieve operational goals.
• Strong skills in data interpretation and record accuracy for process compliance.
• Proven ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid driver’s license.
• Flexibility to work in indoor and outdoor environments, including inclement weather.
• Willingness to work varied schedules, including nights, weekends, and holidays, and travel occasionally.

Nice To Haves

• Three or more years of management experience.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax’s Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
• Prepare to transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Manage the Environmental, Health and Safety (EH&S) program for the department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Paid sick time: up to 48 hours per year, accrued per pay period, for eligible full-time hourly or commission/incentive-eligible associates.
• Vacation time: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
• Six paid scheduled holidays per year and one floating holiday for eligible full-time hourly or commission/incentive-eligible associates.
• Holiday premium pay when eligible associates work on a scheduled holiday due to business need.
• Paid time away with no specified limit as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holiday for full-time salaried associates, subject to manager approval.
• May be eligible for bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed