Line Leader

Wonder•New York, NY

4d•Onsite

About The Position

At Mighty Quinn's, a Wonder restaurant, the Line Leader supports day-to-day service by helping maintain food quality and an organized service line while ensuring guests have a welcoming and efficient experience. The role leads by example, assists with guest interactions, and supports Front of House operations throughout each shift. Line Leaders are experienced Front of House team members, but do not directly supervise or manage other employees. The position pays $18.00 per hour plus tips after a four-week training period; training pay is $20.00 per hour. The role is available full-time or part-time at MQ Broadway BBQ. Benefits may vary by state and depend on hours worked. Line Leaders help complete and verify shift duties, support Front of House team members across stations, occasionally assist Back of House staff, and may cover open shifts or work on the line. In the General Manager’s absence, they may administer breaks and manage early cuts, but may not issue write-ups, discipline employees, or take other employment actions. They are expected to help ensure required opening, closing, and other shift duties are completed, with guest needs taking priority.

Requirements

At least 1 year of management experience in a fast-paced kitchen or customer-facing role.
Ability to work with speed, accuracy, and strong attention to detail.
Solid organization and clear verbal communication skills, and ability to follow directions.
Team-oriented approach and basic knowledge of food safety and sanitation practices.
Willingness to learn multiple stations and cross-train.
Must be at least 18 years old and legally authorized to work in the United States.
Must be able to lift 50 pounds.
Must be able to stand for a full shift while working.
Ability to frequently bend, stoop, kneel, crouch, reach, and lift.
Must have weekend availability.
Food Handler Certification, or willingness to obtain it if required by state, county, or local health departments.

Responsibilities

Assist with shift duties and ensure tasks are completed properly and in compliance with Mighty Quinn’s rules.
Support Front of House team members, including Cutters, Sides, Cashiers, and Expeditors, to help deliver successful service.
Occasionally assist Back of House staff with tasks needed for successful service.
Cover open shifts and step in to work on the line when necessary.
Monitor Front of House staff performance and compliance with company rules where necessary.
Perform other tasks customarily required of a Front of House Line Leader.
Help ensure opening, closing, and other shift duties are completed, including setup, stocking, cleaning, sanitation, and preparation for the next shift.
In the General Manager’s absence, administer employee break periods and manage early cuts; do not issue write-ups, discipline employees, or take other employment actions.
Work cooperatively with colleagues and go above and beyond to please guests.