Warehouse Front Line Leader

Protective Industrial Products•Town of Guilderland, NY

15h

About The Position

The Warehouse 2nd Shift Front Line Leader leads a team of frontline employees and oversees daily operations in an assigned area, ensuring high standards of safety, productivity, and efficiency. The role fosters a positive, collaborative work environment and drives continuous improvement to meet area Key Process Indicators (KPIs). The Front Line Leader serves as a coach and resource, supporting operational excellence, employee engagement, and development.

Requirements

High school diploma or equivalent required.
3–5 years of experience in a distribution, warehousing, or manufacturing environment.
Prior leadership experience is strongly preferred.
Ability to lead, motivate, and engage a diverse team.
Strong attention to detail and ability to manage multiple priorities effectively.
Excellent communication, interpersonal, and problem-solving skills.
Computer proficiency, including Microsoft Office experience and ability to learn warehouse management software and operational systems.
Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on safety and quality.

Nice To Haves

Bachelor’s degree.
Experience using RF scanners in a warehouse or distribution environment.
Forklift experience.
Knowledge of order fulfillment, inventory control, shipping, receiving, and small parcel processing.
Experience with Continuous Improvement or Operational Excellence, such as Lean or Six Sigma.

Responsibilities

Lead, motivate, and coach a team of 6 or more employees to achieve safety, quality, productivity, and order accuracy targets.
Assign daily work based on operational priorities, employee skill levels, and workload demands.
Monitor employee performance against attendance, safety, quality, and productivity standards, and provide feedback and coaching.
Identify training needs and coordinate with training leaders and HR to address skill gaps.
Learn and use Warehouse Management System (WMS) software to manage workflow, inventory movement, and operational reporting.
Document safety incidents, including near misses, and ensure adherence to safety procedures.
Conduct regular Gemba walks to observe operations, identify improvement opportunities, and reinforce safety and operational standards.
Communicate with the team and other departments, sharing updates with site leadership through huddles and operational meetings.
Oversee daily operations to ensure efficient workflow, equipment readiness, and adherence to quality standards.
Support processing small parcel orders and ensure timely, accurate order fulfillment.
Identify operational challenges or improvement opportunities and implement sustainable solutions.